Troubleshooting CEX Login — Fix Common Access Issues

Simple fixes for when CEX login doesn’t go as planned.

Password not working

  • Check for typos or Caps Lock.
  • Use the password reset feature if needed.
  • Confirm you’re using your latest password.

2FA not verifying

  • Sync your phone’s time for code accuracy.
  • Restart your authenticator app.

Device not syncing

  • Restart the app or browser.
  • Check internet connectivity and cache.